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AIMS Attachment A: AIMS Statement of Work
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County. Repairs are to be made as expeditiously as possible. If parts
are immediately unavailable, the fastest means of shipment shall be
used, including overnight-expedited shipping.
20. Disaster Recovery Plan: Due to the critical nature of airport
operations, the CONTRACTOR shall prepare a disaster recovery plan
for the AIMS. The CONTRACTOR shall include a description of how
the CONTRACTOR will be able to respond with the necessary labor,
hardware, software, technical support, materials, equipment and other
requirements to ensure that the County systems are up and running
properly throughout a disaster scenario. Provide a time table detailing
actions in a “cause and event” scenario. A summary description of the
CONTRACTOR‟s plan shall be provided with the proposal response, a
detailed disaster recovery plan shall be delivered to the County within
90 calendar days of notice to proceed.
21. Software Documentation and Utilities: All software shall be delivered
with full documentation. Documentation shall include software error
messages, description, and troubleshooting guide. The documentation
shall include textual explanations and instructions and be supported by
appropriate graphs, flowcharts and/or block diagrams. Adequacy of
the flowcharts and the block diagrams shall be at the discretion of the
County.
22. Software Backup Copy: A backup copy of all the configured system
software shall be provided on CD-ROM media. All original distribution
software shall be delivered with an installable backup. While CD-ROM
is the preferred media, tape or diskette is acceptable if required by the
specific software. The backup copy shall be appropriately labeled.
23. Prior to Final Acceptance the CONTRACTOR shall submit revised
Exhibit B “Goods and Systems Hardware”, Exhibit B-1, “Existing
EVIDS Devices”, Exhibit C “Licensed Software and Third Party
Software, and Exhibit E “Master Price List” from the AIMS System and
Services Agreement. The CONTRACTOR shall submit revised
Exhibits B, B-1, C, and E based on actual installed components and
quantities. These Exhibits shall be initialed by both parties and
attached to the AIMS System and Services Agreement and the
Software License and Maintenance Agreement.
3.2.3 System Documentation
A. System Administration Documentation: The CONTRACTOR shall
supply system administration documentation that details the operation of
each of the provided systems and integration components. This
documentation shall provide complete information on the operation,
maintenance, and trouble-shooting of the AIMS and will include a parts list
and sources of supply for parts. The manuals are to be bound in three
Exhibit 3
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